Returns & Exchanges
At Mouse's House Antiques, we want you to cherish your vintage finds; if a piece doesn't fit your home, we offer returns within 14 days of delivery. Due to the unique nature of our inventory, items must be returned in their original condition to be eligible for a refund.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation for the return to receive a Return Authorization.
Secure Packaging
Carefully wrap the antique item in its original protective padding and box to prevent any structural damage during transit.
Shipping the Item
Affix the provided shipping label and drop the package off at any authorized carrier location, ensuring you retain a copy of the tracking receipt.
Inspection and Refund
Once our curators verify the item's condition at our warehouse, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing